Last Updated: May 21, 2026
This Privacy Policy explains how we collect, use, process, store, and protect your personal data when you visit our website or use our services.
We are committed to protecting your privacy in accordance with:
- Regulation (EU) 2016/679 (GDPR),
- Slovenian Personal Data Protection Act (ZVOP-2),
- applicable electronic communications legislation.
- Data Controller
The controller responsible for processing personal data is:
Colby d.o.o.
Limbuška cesta 2
2341 Lumbuš
Slovenia
Email: info@colby.si
VAT ID: SI 45877769
- Personal Data We Collect
Depending on your interaction with the website, we may collect:
Information You Provide Voluntarily
- name and surname,
- email address,
- phone number,
- company information,
- billing or shipping information,
- information submitted through contact forms.
Automatically Collected Information
- IP address,
- browser type and version,
- device information,
- operating system,
- pages visited,
- date and time of access,
- website interaction data,
- cookies and analytics data.
- Purposes of Processing
We process personal data for the following purposes:
- responding to inquiries,
- providing products or services,
- customer support,
- website administration,
- analytics and website optimization,
- marketing communication (with consent where required),
- legal compliance,
- fraud prevention and security.
- Legal Bases for Processing
We process personal data based on one or more of the following legal bases:
- consent,
- performance of a contract,
- compliance with legal obligations,
- legitimate interests,
- protection of vital interests.
Where processing is based on consent, users may withdraw consent at any time.
- Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, and regulatory obligations.
Retention periods may vary depending on:
- contractual obligations,
- legal requirements,
- legitimate business needs.
- Sharing of Personal Data
We may share personal data with:
- IT and hosting providers,
- analytics providers,
- payment processors,
- logistics and delivery partners,
- marketing service providers,
- legal and regulatory authorities when required by law.
All third-party providers are required to protect personal data in accordance with applicable laws.
We do not sell personal data.
- International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are implemented in accordance with GDPR requirements.
- Data Security
We implement appropriate technical and organizational measures to protect personal data against:
- unauthorized access,
- loss,
- misuse,
- disclosure,
- alteration,
However, no online system can guarantee absolute security.
- User Rights
Under GDPR and applicable legislation, users may have the following rights:
right of access,
right to rectification,
right to erasure,
right to restriction of processing,
right to data portability,
right to object,
right to withdraw consent,
right to lodge a complaint with a supervisory authority.
In Slovenia, the competent authority is:
Information Commissioner of the Republic of Slovenia
https://www.ip-rs.si
- Cookies
The website uses cookies and similar technologies for:
- essential website functionality,
- analytics,
- user experience optimization,
- advertising and marketing.
Users can manage cookie preferences through browser settings or the cookie consent tool.
- Third-Party Services
The website may integrate third-party services such as:
- Google Analytics,
- Meta/Facebook tools,
- embedded videos,
- payment gateways,
- CRM systems,
- newsletter platforms.
These providers may independently process personal data according to their own privacy policies.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on this page together with the updated effective date.
- Contact
For questions regarding this Privacy Policy or personal data processing, contact:
Colby d.o.o., Email: info@colby.si